Floors Inc Seminar December 12, 2003 with their 40+ sales associates and managers.  Hosted by Gary Gilbert

Introduction

Three Basic Customer Scenarios

Customer Follow-Up

Automated Thank you Follow-Up Letters

LAN Local Area Networking and To Do Lists

Keeping Track of Customers On The Floor and Tracking Samples

Customer Overflow And When You Are Really Busy

Rearranging The UpBoard and Handling Multiple Customers

Tracking Items Per Sale, Square Footage, Warranties and Measures and Insuring Accuracy with Ctrl A

Customer Information and Mailing Lists

Conclusion by Gary Gilbert and Personal Trade

Introduction - Dialup Connection